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Terms + Conditions

Viv Health Terms and Conditions

Introduction

We provide a digital health platform, including access to telehealth consultations, with a focus on women’s health and medical wellbeing during menopause and perimenopause. Our Platform provides educational content, telehealth consultations and also connects individuals with our partner pharmacies to facilitate the delivery of certain prescription medications and supplements.

  1. Our Disclosures

    Medical Emergencies: If you require immediate medical attention, contact your treating general practitioner or call 000.

    DO NOT USE THE PLATFORM IF:
    you have or think you may have an emergency or critical condition or symptom, including, but in no way limited to:

    • severe chest pain;
    • heart attack;
    • stroke;
    • loss of consciousness;
    • severe bleeding; or
    • breathing difficulty.

    If you are in doubt about the seriousness of your condition, the appropriateness or effectiveness of using this Platform or believe that you, or anyone is in an urgent, dangerous or emergency situation, you should not use the Platform and instead contact 000 immediately or seek alternative and appropriate medical services.

    Prescriptions: Please note that the Health Practitioners providing the Services will only be prescribing medications that they reasonably believe to be necessary to treat your health conditions.

    Our complete terms and conditions are contained below, but some important points for you to know before you become a customer are set out below:

    • We may amend these Terms, the features of the Platform or your Membership at any time, by providing written notice to you;
    • Unless your Membership is terminated in accordance with these Terms, your Membership will roll over on an ongoing basis;
    • We will handle your personal information in accordance with our privacy policy, available at https://vivhealth.com.au/privacy-policy;
    • To the maximum extent permitted by law, the Membership Fees are non-refundable;
    • Our liability under these Terms is limited to us repaying you the greater of either the Price paid by you to us or the amount of the Membership Fees paid by you to us during the term of your Membership, and we will not be liable for Consequential Loss, any loss that is a result of a Third Party Service, or any loss or corruption of data; and
    • We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on the Platform or for featuring certain products or services on the Platform.

    Nothing in these terms limit your rights under the Australian Consumer Law.

  2. Introduction

    1. These terms and conditions (Terms) are entered into between VIV Health Pty Ltd ACN 651 448 921 (we, us or our) and you, together the Parties and each a Party.
    2. We provide a digital health platform (Platform) where individuals can access telehealth consultations, from Australian registered health practitioners (Health Practitioners); order certain prescription medications (Medication) through one of our partner pharmacies (Partner Pharmacy); order certain supplements and non-prescription products (Non-Prescription Products); and access educational content and members’ forums (Content) (together, the Services).
    3. In these Terms, you means the person registered with us as an Account holder or where you do not have an Account, the person booking an Initial Assessment or Consultation (defined below) with us.

  3. Acceptance and Platform Licence

    1. You accept these Terms by checking the box, clicking “I accept” or registering on the Platform.
    2. You must be at least 18 years old to use the Platform.
    3. We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Platform after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may terminate your Membership in accordance with the ‘Cancellation of Memberships’ clause.
    4. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Platform in accordance with these Terms. All other uses are prohibited without our prior written consent.
    5. When using the Platform, you must not do or attempt to do anything that is unlawful or inappropriate, including:
      1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;
      2. using the Platform to defame, harass, threaten, menace or offend any person, including using the Platform to send unsolicited electronic messages;
      3. tampering with or modifying the Platform (including by transmitting viruses and using trojan horses);
      4. using data mining, robots, screen scraping or similar data gathering and extraction tools on the Platform; or
      5. facilitating or assisting a third party to do any of the above acts.

  4. Initial Assessment and Consultations

      1. You may use the website to book a new patient initial assessment (Initial Assessment) or follow-up telehealth consultation (Consultation) with one of our Health Practitioners.
      2. Once you have selected a date and time for your Initial Assessment or Consultation you are making request to purchase our telehealth service for the price listed on the website (including any other applicable charges or taxes) (Telehealth Request).
      3. It is your responsibility to check the details of your Telehealth Request, including selected services and pricing, before you submit your Telehealth Request through the website.
      4. After you pay for your Telehealth Request on the website, and your payment has been validated, we will provide you with a confirmation email, which will include details of your Initial Assessment or Consultation, including consultation date and a description of what was requested. You acknowledge and agree that we may accept or reject your Telehealth Request in our sole discretion. If we reject your Telehealth Request, we will notify you and you will not be charged to relevant fee.
      5. You must pay us the purchase price for the Initial Assessment and each Consultation you request (the Price) in upfront using one of the methods set out on the Platform.
      6. All amounts are stated in Australian dollars and are inclusive of Australian GST (where applicable).
    Cancellation
      1. You may cancel or reschedule your Initial Assessment or Consultation by contacting us, identifying your appointment and requesting cancellation of your appointment. Your appointment will not be cancelled until we provide confirmation of the cancellation of your appointment in writing.
      2. Where you cancel your Initial Assessment or a Consultation:
        1. More than 48 hours before the start time of your scheduled appointment, the Price (if applicable) paid for the Initial Assessment or a Consultation will be used as credit towards your next or rescheduled Initial Assessment or a Consultation; and
        2. less than 48 hours before the start time of your schedule appointment, you will not be entitled to a refund for the Price (if applicable) and it will be forfeited.
      3. You agree that the above cancellation fees are a genuine pre-estimate of our loss due to blocking your appointment date and time and preventing other clients from booking that appointment date and time.
      4. Due to unforeseen circumstances such as illness or a Force Majeure Event, you acknowledge that we may need to reschedule the date and/or time of your Initial Assessment or a Consultation. Where we need to reschedule your Initial Assessment or a Consultation, we will notify you at our earliest convenience and we will reschedule to a mutually agreed time.
      5. We reserve the right to cancel an Initial Assessment or Consultation at any time where you have disclosed medical or health information to us which we determine, in our sole discretion, renders us unable to safely provide the Initial Assessment or Consultation to you. If we cancel an Initial Assessment or Consultation in accordance with this clause 11, we will refund the Price for that Initial Assessment or Consultation (as applicable).
    Requirements
    1. You may book an Initial Assessment via phone appointment or video appointment.
    2. To support the security of your personal information we use Zoom to provide Consultations, which is compliant with the Australian standards for online security and encryption. While Zoom uses encrypted communications, you acknowledge and agree that any form of communication via the internet has inherent risk and there could be security issues which impact your confidentiality.
    3. You are responsible for ensuring you have the technology and equipment needed to access the Initial Assessment and any Consultation, including an appropriate device (such as a smartphone, laptop, iPad or computer, with a camera microphone and speakers) and a reliable internet connection. We will be responsible for the cost associated with the platform used for the Consultation (currently Zoom).

  5. Accounts

    1. After your Initial Assessment, we will provide you with information necessary to register on the Platform and create an account (Account) so that you can access the Platform’s features, including the Content.
    2. You must provide basic information when registering for an Account including your contact name and email address and you must choose a password.
    3. All personal information you provide to us will be treated in accordance with our Privacy Policy.
    4. You agree to provide and maintain up to date information in your Account and to not share your Account password with any other person. Your Account is personal and you must not transfer or provide it to others.
    5. You are responsible for keeping your Account details and your username and password confidential and you will be liable for all activity on your Account, including purchases made using your Account details. You agree to immediately notify us of any unauthorised use of your Account.
    6. When you create an Account, you must also select a membership (Membership). You may choose between different tiers of Membership with different services and different membership periods as set out on our Platform.

  6. Memberships

    Membership Fees and Payment Terms
      1. Once you have created an Account and chosen a Membership, you agree to pay the membership fee set out on the Platform (Membership Fees) by the date specified on the Platform (Payment Date) to access the Platform and benefit from your Membership.
      2. Unless your Membership is terminated in accordance with these Terms, your Membership will roll over on an ongoing monthly basis, and you will be charged the same Membership Fees on an ongoing monthly basis from the Payment Date. Without limiting your rights under the Australian Consumer Law, you can cancel your Membership at any time in accordance with the ‘Cancellation of Memberships’ clause of these Terms but the cancellation will only have effect from expiry of the monthly period for which you have paid the Membership Fees.
      3. The payment methods we offer for the Membership Fees are set out on the Platform. We may offer payment through a third-party provider for example, Stripe. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions.
      4. You must not pay, or attempt to pay, the Membership Fees by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment.
      5. You agree that we may set-off or deduct from any monies payable to you under these Terms, any amounts which are payable by you to us (whether under these Terms or otherwise).
      6. We do not store any credit card details, and all payment information is collected and stored through our third-party payment processor.
    Changes to your Membership
    1. If you wish to suspend or change your Membership (for example, by upgrading to a different Membership tier), you must provide notice to us through your Account or via email that you wish to suspend or vary your Membership at least 24 hours before the next Payment Date.
    2. To the extent permitted by law, the Membership Fees are non-refundable and non-cancellable once paid.
    3. We may need to change what is available as part of your Membership (for example, the inclusions, exclusions, updated features) from time to time. If we change what is available as part of your Membership, we will provide you with 30 days’ notice of the change. After 30 days, we will apply the changes to your Membership. If the changes substantially and adversely affect your enjoyment of the Membership, you may cancel your Membership in accordance with the ‘Cancellation of Memberships’ clause.
    4. We may need to change the Membership Fees from time to time. If we change the Membership Fees, we will provide you with 30 days’ notice of the change. After 30 days, we will apply the updated Fee to your Membership. If the updated Fee is not acceptable to you, you may cancel your Membership in accordance with the ‘Cancellation of Memberships’ clause.

  7. Platform Services

    1. In consideration for your payment of the Membership Fees, we agree to provide you with access to the Platform, including the Content, the support services as detailed in this section, and any other services we agree to provide as set out in your Account.
    2. We agree to use our best endeavours to make the Platform available at all times. However, from time to time we may perform reasonable scheduled and emergency maintenance, and the Platform may be unavailable during the times we are performing such maintenance.
    3. Should you be unable to access the Platform, or should you have any other questions or issues impacting on your use and enjoyment of the Platform, you must place a request or via email or via the Platform. We will endeavour to respond to any support requests in a reasonable period.
    4. You acknowledge and agree that the Platform may be reliant on, or interface with third party systems that are not provided by us (for example, cloud storage providers, email clients, CRM systems, and internet providers) (Third Party Services). To the maximum extent permitted by law, we shall have no Liability for any Third Party Services, or any unavailability of the Platform due to a failure of the Third Party Services.
    5. You acknowledge and agree that data loss is an unavoidable risk when using any software. To the extent you input any data into the Platform, you agree to maintain a backup copy of any data you input into the Platform.
    6. To the maximum extent permitted by law, we shall have no Liability to you for any loss or corruption of data, or any scheduled or emergency maintenance that causes the Platform to be unavailable.

  8. Content

    1. The Content contained in the Platform is provided for general learning purposes only, and on an “as is” basis. You acknowledge and agree that the Content is intended only to provide general information on managing your medical concern, and that nothing in the Content may be taken to be medical advice, treatment or a diagnosis by us, or individualised or customised advice, nor is it intended to be a substitute for consulting a medical practitioner. To the extent permitted by law, we do not assume any responsibility or liability, and you waive and release us from all responsibility or liability, arising from or connected with your use or reliance on the Content provided in the delivery of the Platform. It is your sole responsibility to determine the suitability, reliability and usefulness of our Platform and our Content.

  9. Requests for Pharmacy Services using the Platform

    1. You may use the Platform to connect with Pharmacies to order Medication and Non-Prescription Products where applicable (together, the Goods).
    2. You may:
      1. request that a Health Practitioner sends a prescription, that they have written during the provision of the Services, to a pharmacy of your choice for you to purchase and have dispensed; or
      2. place an order for Goods through the Platform with us or our Partner Pharmacy (Order Request). An Order Request is sent to the Pharmacy through the Platform and delivered to you.
    3. The Pharmacy may accept or reject your Order Request (which, if accepted, becomes an Order). By accepting an Order Request, the Pharmacy confirms that it is legally permitted to supply the Goods in the Order Request. Pharmacies may reject an Order Request:
      1. in their sole discretion,
      2. if the requested Goods are not in stock, or
      3. if the Pharmacy cannot contact you to confirm details of your prescription.
    4. If the participating Pharmacy rejects an Order Request, your Order Request will be dealt with in accordance with clause 13.
    5. Once a Pharmacy has accepted an Order Request, the Pharmacy can communicate with you using contact details provided on the Platform. Pharmacies may need to contact you in order to confirm details of your Order.
    6. Once a Pharmacy has dispatched the Goods requested by you, you will be notified of the estimated timeframe for the delivery of the Goods via email by the Pharmacy.
    7. You understand and agree that the Platform is an online introductory platform and only provides ordering services. Our responsibilities are limited to facilitating the functionality of the Platform. We are not an employment agency or labour hire business and Pharmacies are not our contractors or agents. The Partner Pharmacy will dispense and deliver your Order directly to you. The Partner Pharmacy is responsible to you for all aspects of the purchase, fulfilment and delivery of the Order.
    8. We are not a party to any agreement entered into between a Pharmacy and you. We have no control over your conduct, the conduct of Pharmacies, and any other users of the Platform and the Services. We accept no liability for any aspect of the Pharmacy’s interaction with you.
    9. In using the Platform to access Pharmacy Services, you agree that:
      1. that the dispensing of requested Medication may require a phone consultation or in-person consultation with the Pharmacy; and
      2. if you do not provide a valid prescription, a Pharmacy may not be able to accept an Order Request.
    10. Any payments for Goods (including delivery) (Order Fee) will be made through our third party payment processor, or by any other payment method set out on the Platform.
    11. Payment for the Order Fee will be processed at the time the Pharmacy accepts the Order Request.
    12. As the Pharmacy’s limited payment collection agent, we will collect all payments for Medication and the payment will be transferred to the Pharmacy according to the agreement we have with the Pharmacy.
    13. To the extent permitted by law, once an Order Request has been accepted by a Pharmacy, no refund will be provided to you, unless the Pharmacy is unable to fulfill the Order and dispatch the Goods (Order Cancellation) in accordance with clause 3. We will notify you immediately of the Order Cancellation and notify you of any other Partner Pharmacy who may be able to accept your Order Request. In the event of an Order Cancellation, you may choose to have a full refund or to request that we submit an Order Request to another Partner Pharmacy of your choosing.
    14. We are not responsible for and do not control, any services from Pharmacies.

  10. Products

    Medication
      • Neither we, nor the Health Practitioners using our Platform, guarantee that a prescription for Medication will be provided. Provision of any health services (including a telehealth consultation and/or provision of a prescription) remains at all times at the sole and complete discretion of the Health Practitioner.
      • We are not a pharmacy and therefore cannot dispense any medicines. If, following an Initial Assessment or Consultation with a Health Practitioner, you are provided with a prescription for Medication, you can fulfil your prescription through a pharmacy of your choice or, if you would prefer to use a Partner Pharmacy we will facilitate the ordering, payment and invoicing of the Medication to you on behalf of the Partner Pharmacy.
    Non-Prescription Products
    • You may, via our Platform, connect with Pharmacies to purchase Non-Prescription Products advertised for sale. Any order placed through the Platform is an offer by you to purchase a particular Non-Prescription Product for the price notified (including the delivery and other applicable charges and taxes) at the time you place your order.
    • We may, at our absolute discretion, accept or reject an Order Request for a Non-Prescription Product. We will endeavour to notify you of a rejection at the time of the order or within a reasonable time thereafter.
    • Each order for a Non-Prescription Product that we accept results in a separate binding agreement between you and us for the supply of Non-Prescription Products in accordance with these Terms.
    • An Order for Non-Prescription Products will be sent to you with your ordered Medications in accordance with clause 9
    • It is your responsibility to check the order details, including selected Non-Prescription Products and pricing, before you submit your order through the Platform.
    • When you order and pay on the Platform and your payment has been validated, we will provide you with an order confirmation email, which may include an order number, an order ID, the delivery and billing addresses and a description of what was ordered, and any other information we may reasonably require.
    • You acknowledge and agree that we may receive a benefit (which may include a referral fee or a commission) should you purchase Non-Prescription Products via the Platform (Benefit Fee).

  11. Our Intellectual Property

    • You acknowledge and agree that any Intellectual Property or content (including copyright and trademarks) available on the Platform, the Platform itself, and any algorithms or machine learning models used on the Platform (Our Intellectual Property) will at all times vest, or remain vested, in us.
    • We authorise you to use Our Intellectual Property solely for your personal use. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid or facilitate such use by any third party. You may only access Our Intellectual Property on your personal device, and you may not use Our Intellectual Property for any commercial purpose.
    • You must not, without our prior written consent:
      1. copy, in whole or in part, any of Our Intellectual Property;
      2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property to any third party; or
      3. breach any intellectual property rights connected with the Platform, including (without limitation) altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website, or creating derivative works from any of Our Intellectual Property.
    • This clause will survive the termination or expiry of your Membership.

  12. Warranties

    You represent, warrant and agree that:

    • there are no legal restrictions preventing you from entering into these Terms;
    • the Platform is provided to you solely for your benefit and you will not (or you will not attempt to) disclose, or provide access to, our Platform to third parties without prior written consent (unless permitted in these Terms);
    • all information and documentation that you provide to us in connection with the Services is true, correct and complete; and that we will rely on such information and documentation in order to provide the Platform; and
    • you have not relied on any representations or warranties made by us in relation to the Platform (including as to whether the Platform is or will be fit or suitable for your particular purposes), unless expressly stipulated in these Terms.

  13. Australian Consumer Law

    • Certain legislation, including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations, may confer you with rights, warranties, guarantees and remedies relating to the provision of the Platform by us to you which cannot be excluded, restricted or modified (Consumer Law Rights).
    • If the ACL applies to you as a consumer, nothing in these Terms excludes your Consumer Law Rights as a consumer under the ACL. You agree that our Liability for the Platform provided to an entity defined as a consumer under the ACL is governed solely by the ACL and these Terms.
    • Subject to your Consumer Law Rights, we exclude all express and implied warranties, and all material, work and services (including the Platform) are provided to you without warranties of any kind, either express or implied, whether in statute, at law or on any other basis.
    • This clause will survive the termination or expiry of your Membership.

  14. Liability

    1. Despite anything to the contrary, to the maximum extent permitted by law:
      1. you agree to indemnify us for any Liability we incur due to your breach of the Acceptance and Platform Licence clause and the Intellectual Property clause of these Terms;
      2. neither Party will be liable for Consequential Loss;
      3. each Party’s liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party or any of that Party’s personnel, including any failure by that Party to mitigate its losses; and
      4. our aggregate liability for any Liability arising from or in connection with these Terms will be limited to the greater of either the Price paid by you to us or the amount of the Membership Fees paid by you to us during the term of your Membership in respect of the supply of the relevant Services to which the Liability relates.
      5. This clause will survive the termination or expiry of your Membership.

  15. Termination

    • Cancellation of Memberships: You may request to cancel your Membership at any time by notifying us via ‘Cancel My Membership’ feature in your Account. Your cancellation will take effect from the next Payment Date. If you cancel your Membership because we have changed the Membership inclusions and the change has a substantial and adverse impact on you, or we have changed the Membership Fees, then the termination of the Membership will be immediate, and we will refund you for any Membership Fees that you have paid upfront but have not been used on a pro-rata basis.
    • A Membership will terminate immediately upon written notice by a Party (Non-Defaulting Party) if:
      1. the other Party (Defaulting Party) breaches a material term of these Terms and that breach has not been remedied within 10 Business Days of the Defaulting Party being notified of the breach by the Non-Defaulting Party; or
      2. the Defaulting Party is unable to pay its debts as they fall due.
    • Should we suspect that you are in breach of these Terms, we may suspend your access to the Platform while we investigate the suspected breach.
    • Upon expiry or termination of your Membership:
      1. we will remove your access to the Platform and your Account will be deleted, however, we may need to retain certain personal information in order to comply with our obligations under applicable health records legislation;
      2. you agree that other than where termination is due to our breach of these Terms, and to the maximum extent permitted by law, any payments made by you to us (including any Membership Fees) are not refundable to you;
      3. where your Membership is terminated in accordance with clause 2 the Defaulting Party also agrees to pay the Non-Defaulting Party its reasonable additional costs directly arising from such termination.
    • Where termination is due to our breach of these Terms, we agree to refund you for any prepaid unused Membership Fees on a pro-rata basis.
    • Termination of a Membership will not affect any rights or liabilities that a Party has accrued under these Terms.
    • This clause will survive the termination or expiry of your Membership.

  16. General

    1. Assignment: Subject to the below clause, a Party must not assign or deal with the whole or any part of its rights or obligations under these Terms without the prior written consent of the other Party (such consent is not to be unreasonably withheld).
    2. Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with these Terms, to a debt collector, debt collection agency, or other third party.
    3. Disputes: A Party may not commence court proceedings relating to a dispute without first meeting with the other Party to seek (in good faith) to resolve the dispute, failing which the Parties agree to engage a mediator to attempt to resolve the dispute. The costs of the mediation will be shared equally between the Parties. Nothing in this clause will operate to prevent a Party from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.
    4. Entire Terms: Subject to your Consumer Law Rights, these Terms contains the entire understanding between the Parties and the Parties agree that no representation or statement has been made to, or relied upon by, either of the Parties, except as expressly stipulated in these Terms, and these Terms supersedes all previous discussions, communications, negotiations, understandings, representations, warranties, commitments and agreements, in respect of its subject matter.
    5. Force Majeure: To the maximum extent permitted by law, we shall have no Liability for any event or circumstance outside of our reasonable control.
    6. Governing law: These Terms are governed by the laws of New South Wales. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.
    7. GST: has the meaning which it is given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
    8. Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below or to you at the details provided in your Account. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.
    9. Privacy: We agree to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and any other applicable legislation or privacy guidelines and any other applicable health privacy legislation or regulations. We will handle your personal information in accordance with our Privacy Policy, available [here].
    10. Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
    11. Third party sites: The Platform may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from the Platform, such third party provides the goods and services to you, not us. We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on the Platform (Affiliate Link) or for featuring certain products or services on the Platform. We will make it clear by notice to you which (if any) products or services we receive a benefit to feature on the Platform, or which (if any) third party links are Affiliate Links.

  17. Definitions

    • Consequential Loss includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
    • Intellectual Property means copyright, registered or unregistered designs, patents or trademarks, any domain names, know-how, inventions, processes, trade secrets or confidential information; or circuit layouts, software, computer programs, databases or source codes, including any application, or right to apply, for registration of, and any improvements, enhancements or modifications of, the foregoing.
    • Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.

For any questions or notices, please contact us at:

VIV Health Pty Ltd ACN 651 448 921
Email: [email protected]

Last update: 4 October 2022 © LegalVision ILP Pty Ltd
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CONTACT viv

E: [email protected]